Privacy Policy
Last updated: 17/11/25
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or interact with our services. We are committed to safeguarding your privacy and ensuring that your data is handled securely and lawfully under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Information We Collect
We may collect the following types of information:
a) Information you provide
Your name
Email address
Contact details submitted through forms
Any information you choose to send us directly (e.g., enquiries)
b) Automatically collected information
When you visit our website, we may collect:
IP address
Browser type and version
Device information
Pages you visited
Time and date of your visit
Referring website
This information helps us improve website performance and security.
c) Cookies and similar technologies
Our website uses cookies to:
Remember your preferences
Improve functionality
Measure website performance
Manage consent (via Complianz Cookie Consent)
You can manage or withdraw consent at any time using the cookie banner or settings on our site.
2. How We Use Your Information
We may use your information to:
Respond to enquiries or contact requests
Provide and maintain the website
Improve website performance and user experience
Analyse website usage
Meet legal or regulatory obligations
Ensure website security and prevent fraud
We will never sell your data to third parties.
3. Legal Basis for Processing
We process your personal data under one or more of the following legal bases:
Consent – when you submit information through forms or accept cookies
Legitimate Interests – such as improving website performance and preventing fraud
Contract – when we need your information to provide a service
Legal Obligation – where required by law
4. How We Share Your Information
We may share your data with trusted third parties such as:
Website hosting providers
Analytics providers (only after consent)
Security or anti-spam services
Legal or regulatory authorities if legally required
All third parties are required to respect your privacy and process data in accordance with UK GDPR.
5. Data Storage & Retention
We keep your personal data only for as long as necessary, including for:
Responding to enquiries
Providing requested services
Meeting legal, tax, or reporting requirements
Non-essential cookies are stored only after consent and for the duration defined in your cookie preferences.
6. Your Rights
Under UK GDPR, you have the right to:
Access your personal data
Correct inaccurate information
Request deletion (“right to be forgotten”)
Restrict processing
Object to processing
Withdraw consent at any time
Request data portability
To exercise these rights, you can contact us using the details below.
7. Security
We take reasonable technical and organisational measures to protect your personal data from:
Unauthorised access
Loss or theft
Alteration
Disclosure
However, no online transmission is fully secure, so we cannot guarantee absolute protection.
8. External Links
Our website may contain links to third-party websites. We are not responsible for their content or privacy practices. We recommend reviewing their privacy policies.